GrokBB

GrokBB Privacy Policy

Last Updated: June 01, 2023

We want you to understand how and why GrokBB, LLC ("GrokBB," "we" or "us") collects, uses, and shares information about you when you access and use this website or any of our services (collectively, the "Services") or when you otherwise interact with us.

Information You Provide to Us

We collect information you provide directly to us when you use our Services. Depending on which Service you use, we may collect different information about you. This includes:

Information Regarding Your Use of the Services

We collect the content and other information you provide when you use our Services. This includes information used to create your account (e.g., a username, password and at your option, an email address), account preferences, the content of private messages between you and other users or boards, and the content of information you post to the Services (e.g., text, photos, videos, links).

Transactional Information

If you purchase services from us (e.g., a subscription plan), we will collect certain information from you, including your name, address, email address, and information about the service you are purchasing. Payments are processed by third-party payment processors (e.g., Stripe), so please refer to the applicable processor's terms and privacy policy for more information about how payment information is processed and stored.

Other Information

You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in contests, sweepstakes or promotions, apply for a job, communicate with us via third-party sites and services, request customer support or otherwise communicate with us.

Information We Collect Automatically

When you access or use our Services, we may also automatically collect information about you. This includes:

Log and Usage Data

We may log information when you access and use the Services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, user interactions (e.g., moderator points), the requested URL, hardware settings, and search terms.

Information Collected from Cookies

We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests. We use this information to maintain a login session, store search preferences, improve your experience, understand user activity, and improve the quality of our Services.

Social Sharing

We may offer social sharing features or other integrated tools that let you share content or actions you take on our Services with other media. Your use of these features enables the sharing of certain information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these social sharing features (e.g., Facebook).

How We Use Information About You

We use information about you to:

  • Provide, maintain, and improve the Services;
  • Help protect the safety of GrokBB and our users, which includes blocking suspected spammers, addressing abuse, and enforcing our User Agreement;
  • Send you technical notices, updates, security alerts, invoices and other support and administrative messages;
  • Provide customer service; and
  • Monitor and analyze trends, usage, and activities in connection with our Services;

How We Share Information

When you use the Services, certain information may be shared with other users and the public. For example:

  • When you submit a topic or reply to the Services, visitors to and users of our Services will be able to see the content of your topics and replies, the username associated with your topics or replies, your reputation and badges, and the date and time you submitted or updated the topic or reply. Although some parts of the Services may be private or quarantined, they may become public (e.g., at the moderator's option in the case of private boards) and you should take that into consideration before posting to the Services.
  • When you send private messages, the recipients of those messages will be able to see the content of your message, your username, and the date and time the message was sent. The sender will also be able to see the date and time the recipient read the message.
  • When other users view your profile, they will be able to see information about your activities on the Services, such as your username, reputation, badges, how long you have been a member of the Services, and how many topics, replies and favorites you have.

Please note that, even if you delete a topic, reply or message you submit through the Services, they may still be viewable or available on our servers or to other users who have the proper permissions (e.g., moderators or GrokBB employees).

We will not share, sell, or give away any of our users’ personal information to third parties, unless one of the following circumstances applies:

  • We may share information with vendors, consultants, and other service providers who need access to such information to carry out work for us;
  • If you participate in contests, sweepstakes, promotions, special offers, or other events or activities in connection with our Services, we may share information with entities that partner with us to provide these offerings;
  • We may share information (and will attempt to provide you with prior notice, to the extent legally permissible) in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request;
  • We may share information in response to an emergency if we believe it's necessary to prevent imminent and serious bodily harm to a person;
  • We may share information if we believe your actions are inconsistent with our User Agreement, rules, or other GrokBB policies, or to protect the rights, property, and safety of ourselves and others;
  • We may share information with your consent or at your direction.

Analytics Partners

We use analytics partners (such as Heap Analytics) to help analyze usage and traffic for our Services.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

Children under 13

Although we welcome users from all walks of life, GrokBB is not intended or directed at individuals under the age of 13. Therefore, individuals under the age of 13 may not create an account or otherwise access or use the Services.

International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.

Changes

We may change this Privacy Policy from time to time. If we do, we will let you know by revising the Last Updated date at the top of the policy. If we make a change to this policy that, in our sole discretion, is material, we will provide you with additional notice (such as posting a topic about it, or sending a board announcement, in GrokBB Dev). We encourage you to review the Privacy Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. If you continue to use our Services after Privacy Policy changes go into effect, you consent to the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please email admin@grokbb.com.